Terms of Service
Effective at launch. Under legal review; wording may change before the first paid account.
Effective [DATE]
Who we are
The Service is operated by Dusken Professional LLC ("we," "us"). These terms are the agreement between you and us when you use dusken.chat and its apps (the "Service").
Who it is for
The Service is for adults in professional practice; you must be 18 or older (or the age of majority where you live, if higher) to use it. We do not offer any version of the Service to minors. If we learn a user is under 18, we close the account.
You are talking to AI
Every conversation on the Service is with an artificial intelligence, not a human. Replies can be wrong, made up, or unsuitable for any real decision. The Service is not a medical, legal, financial, or mental-health service and does not replace one. You remain responsible for any professional judgment you exercise with its help.
Accounts and entitlements
Paid plans and prepaid credits are tied to an account you control. What the plan includes is described on the Pricing page and can change; if a change removes something you paid for, you may cancel and request a refund under the Refund Policy. You are responsible for keeping your keys and login safe. Your history is encrypted with a key only you hold; we cannot read it and cannot recover it if you lose that key.
Acceptable use
You may use the Service for any lawful purpose. You may not use it to break the law, to harass or defraud others, to produce content that provides operational instructions for serious harm to people (weapons capable of mass casualties, attacks on people or critical systems, and the like), to attack the Service, or to resell access. See the Content & Moderation Policy for how these lines are enforced.
Subscriptions and renewal
Paid plans renew automatically (monthly or yearly) until you cancel. You can cancel in one click from Settings, with no call, no chat, and no retention screen. Cancelling stops the next charge; you keep access through the end of the period already paid. Prices can change with at least 30 days' notice before your next renewal.
Prepaid credits
Credits are purchased in advance and drawn down as you use the Service. Credits do not renew automatically. Unused credits remain on your account per the Refund & Cancellation Policy.
Refunds
Yearly plans: full refund if you ask within 30 days of the charge, no reason needed. Monthly plans: cancel any time; no partial-month refunds. Prepaid credits: unused credits are refundable within 30 days of purchase. Full details in the Refund & Cancellation Policy, which is part of these terms.
Your content
You own what you write and what the Service produces for you. You give us only the license needed to run the Service for you (process your prompts, sync your encrypted data). We do not train models on your conversations.
Termination
You may leave at any time; deleting your account deletes what we hold for it. We may suspend or close accounts that cross the acceptable-use lines, commit payment fraud, or attack the Service. We will say why, unless the law prevents it or doing so would help evade enforcement.
Disclaimers and liability
The Service is provided "as is." To the extent the law allows, we are not liable for indirect or consequential damages, and our total liability is capped at what you paid us in the 12 months before the claim.
Governing law
The laws of Texas govern these terms; disputes go to the courts of Texas unless the law where you live gives you a different right. Material changes are posted with an effective date before they apply.